Welcome Heidi Kusserelis Agency Clients!

By now, you have hopefully heard the news that Heidi Kussurelis Agency (HKA) has merged with Kapnick Insurance. I’m writing today to share a more personal perspective.

When I first established HKA 28 years ago, being relatively new to Michigan myself, I found common ground with many of you. This shared experience fostered not just client relationships, but true friendships. Making the decision to merge wasn’t easy, but the alignment of our guiding principles with Kapnick’s and the promise of enhancing our service capabilities assured me that it was the right path forward.

With this merger, our commitment to you is not just maintained; it’s strengthened. The expanded array of choices and abundant resources from Kapnick, paired with your trusted account manager continuing to serve you, will maintain the levels of care and excellence that define our team.

Your voice is incredibly important to us during this transition. We want to hear your thoughts, questions, and perhaps even your concerns. Engagement from clients like you has always fueled our evolution and inspired our decisions. This change, monumental as it may seem, is no different. It’s about enhancing our ability to serve you, to grow with you, and to face the challenges and opportunities of tomorrow, together.

Thank you for being such an integral part of our story thus far. We realize change can be daunting, but rest assured, the personal connections and tailored solutions you’ve come to value from HKA won’t change; they will only get stronger and more refined. Here’s to the next chapter—together, we will make it the best one yet.

Warm regards,

Heidi Kussurelis
Senior Vice President, Personal Risk
734-929-3710 (direct)
heidi.kussurelis@kapnick.com

For more information or specific inquiries, clients are encouraged to contact Kapnick Insurance’s customer service team at 888.263.4656 or info@kapnick.com.