Despite the challenges of 2021, we happily celebrated our 25th Anniversary. A few years after graduating from college I moved to Ann Arbor to begin an amazing adventure. I married my husband and the next week opened a Nationwide Insurance Agency. We had zero clients initially. My immediate family grew side-by-side with my agency being my first “baby. I “raised” it along with my children, who came along a few years later. Since then, we’ve grown. Today we have 12 team members and 3 locations. Many of my original clients are still members of the agency today and I appreciate their trust, as well as all my new clients who have developed relationships with our team members over the years.
The BIG NEWS is that about 1 ½ years ago, I purchased my book of business from Nationwide Insurance and became an Independent Insurance Agency, which has some real benefits for YOU, our clients. Below are some new advantages of being a client of our agency.
In addition to offering you products from Nationwide Insurance, we now write and service policies for dozens of other national and regional insurance carriers. This change ensures that clients are getting a customized policy at the best value.
Our growth and years of experience allow for a unique benefit to clients. We are large enough to have specialties to meet your needs and small enough to offer personal and family-like service.
No more automated receptionist. Your call will be answered by our dedicated receptionist, a real person, who will get you to the right person to handle your needs. We know your time is valuable and we want your experience to be as pleasant as possible.
Dedicated Account Manager:
Our expert team is well trained and focuses solely on helping you and your insurance needs. Your assigned Account Manager will help with policy changes, claims, and questions about insurance rates and options.
Give to the Community:
Each quarter the agency supports a non-for-profit. We do so with the help of our clients. Each time we receive a referral from you, we donate $10 to our sponsored non-profit.
This year we supported Food Gatherers, Habitat for Humanity, and Marine Corp’s Toys for Tots.We are partnering with Washtenaw County to provide N95 masks (10 in a package) to the community. Stop by for your FREE box! Lastly, during the last four summers, HKA has sponsored weekly Free Community Yoga at Buhr Park, please come join us next summer.
Many clients are enjoying the relationship with our agency. Check out the many awesome Google reviews we have received. Lastly, I’d like to thank you, our clients. The Pandemic has made us appreciate family, friends, co-workers, and clients. We all depend on each other to make our world kinder and happier.
I wish you much happiness this New Year and thank you so much for being an important client of Heidi Kussurelis Agency. Our whole team appreciates you and looks forward to continuing to service your insurance needs!