“The attention I received from the Heidi Kussurelis Agency team was unparalleled. They paid genuine attention to my budget concerns, and came up with a plan that was comprehensive yet cost-effective.”
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(734) 213-6736
FAQ Blog
Customers said...
Amazing place if you looking for competitive rates and best coverage! If you reach out, ask for Becky. She was a pleasure to work with and I highly recommend her.Five stars from me!
simoo89
I have been with this agency for several year and have had a sense of security knowing the are watching my back. Very polite and knowledgeable. Have always thought they were looking out for my best interest. Would not hesitate contacting them for any of my insurance needs. Highly recommend
sparky
I like when people can think! The team at HK Agency, particularly Becky, Samantha, Jenifer - all go above and beyond! I am so busy and they remind me when things are due, or if a problem can be avoided!
Patrick Butters
Always so helpful at this office!
Monica Brooks
I've been with Nationwide for years and have switched agents many times. Jacob Schroeder is a wonderful agent. He is knowledgeable, patient, and answers all of my questions. When I need to make a change, he is fast and makes sure it's accurate. Thank you Jacob! (T)
Valerie Risko
Team has always been very responsive and supportive of any of my family's needs over the past 10+ years. Highly recommend.
Marnie Butler
Prompt and friendly service that's always available when you need it!
Matt Fahnestock
Love my agent.
Zandra Talley
We needed to change our insurance over in order to purchase a car. Jennifer was extremely prompt, and helpful. I would highly recommend this agency for their service.
Jerard Gordon
Jennifer responded to a request accurately and promptly
Enzo Fanelli
Excellent customer service and guidance with respect to insurance products and services. I have been a long time customer and highly recommend to people looking for reliable, prompt and honest services.
SANJAY ARORA
We think they are great.
Edward Rollins
I love working with the Heidi Kussurelis Agency. Whenever I have a question, they are quick to answer and if they don't know something, they will check into it and call me back.
Shannon Henson
Good and responsive staff when I have questions about my auto insurance.
Rachel Darling
I love my insurance and my insurance guy Keith I get on the spot help any time
Shakita Thomas
Thanks for being a great agency to work with. Their personal and professional service is top-rated.
Carla T
The Kussurelis Agency does an exceptional job meeting all my insurance needs. Thank you.
marty abraham
Friendly staff and very good at responding to your needs
TONI FOUNTAIN
Thanks to Becky Gilbert for referring me - saved me tons of money!
Karen Clark
More than happy with the service. Jennifer is very knowledgeable and always responds promptly. Glad to have a local agent and not just someone at the end of a phone line. Grateful to have this resource for our insurance needs.
Karen Wegienek
The Kussurelis Agency setts the bar very high for service, expertise and value. Have never worked with a better insurance provider.
Karen Wegienek
Always been very happy with the people, serviceand responsiveness to my questions. They have been great with policy questuons, updates and changes!!!
Eric H
Whenever I've had a question or issue, they have solved it quickly
David Hasey
Honest advice and prompt service .
Ishwar Naik
Stellar service, always. I highly recommend this team for all of your insurance needs.
Christine Comer
Always thankful to have someone on the phone to offer quick reassurance and prompt professional help. It give me peace of mind even before the fender bender. And more so just after. Oops.
Hil Nix
The Kussurelus Agency insurances is personally and also insures our nonprofit, Nu2U Again Resale Shop.
Lisa Rentschler
Becky took the time to answer multiple questions and interrupt what she was doing to make sure I received notification of my coverage for the Secretary of State requirement. Thank you!
Amy Unsworth
Great staff and people. They have always been quick to respond and get me the best rates available- I'm cheap and I'm still with them! Haven't been able to find cheaper rates even thru my work "discount" insurance.
Tim Sterling
I am both a customer and an employee. I've been insured with Heidi for 25 years! And have worked with her for about 20. I believe very much in our brand, why else would I show such loyalty. The team of experts and company mission are the right fit for me as a client and they will be for you too.
Patti Caldwell
Great team! I have worked personally with them and can attest to their hard work!
Abraham Pinheiro
Landon was very helpful in getting a better rate than my previous provider.
Carl Z
Jennifer has been great to work with! Very knowledable and helpful!
Amy Spence
Becky is awesome. She has been servicing my commercial account for years. Thank you Becky!!!
RC Johnson
I’ve been a customer for >6 years and trust the people here have my best interests and needs at heart. Jake Schroeder in particular has been a joy to work with on a recent car insurance project. He is a proactive communicator and has kept me informed throughout the process. Over the many years, I’ve had similar experiences with many members of the team. 10/10 would recommend.
Tim Peterson
Jennifer was a pleasure to work with! She is a great agent. 10/10 recommend!
Melissa Brick
I worked with Jennifer and she was very knowledgeable and helpful. Excellent service!
Brendan McInerney
I am a college student and Jennifer wrote my Renter's Insurance and my IM Policies for my computers. She's great to work with and I feel protected! She is a fantastic agent!
Erin Johnson
Jake is very knowledgeable and provided excellent customer service in helping us decide what coverage is best for us. He made the process clear and easy.
Douglas Norris
👌👌
Mohammad Reza Sadeghnia
This is a refreshing team of Insurance Experts that really care about protecting their clients. Thank you Heidi for the recent great experience!
Teresa Renaud
Will recommend.
Ajay sehgal
They were very professional. Also it was always easy to get in contact with someone when I needed them.
LeMar Callaway, Jr.
Got the quote quickly and processed it quickly as well.
Sara Bassett
Becky and Patti are the best, if I was going to open an Insurance company I would head hunt them as they know their stuff. Thanks again you two.
robert conn
Amazing service! Extremely responsive and helpful. Thank you so much!
Michael Tayter
It's great to have easy access to a resource like Becky Gilbert! While I try to self-serve on nationwide.com, sometimes I can't get what I need. A quick email to Becky gets a timely response and I often get more than what I asked for. Thanks Becky!
Craig DeSimone
Best broker in town!
jayce ostrowski
Prompt service for quotes. Jennifer was very professional!
Cathy Ferrara
Excellent Customer Service! Highly Recommended.
Kevin Williams
This agency went above and beyond and exceeded all of my expectations! Raymond was extremely helpful, knowledgeable, and prompt with getting back with me. I can tell from his phone voice he’s probably extremely handsome too. Woowheeee can’t recommend this company enough!
Chelsea H
Kelvin was excellent, very helpful, did everything that was asked by me, Thank you.
Dan Szalay
Great team of excellence! You want the personal touch with your best interest in mind?, no need to look anywhere else!
Michael Miner
very nice people to deal with. always paid my claims promptly .when they moved from Fenton to Brighton it became more difficult for me.
the man in the back
They alway take really good care of us. My honey Otto has multiple vehicles and toys insured with this Agency. They're very accessible and friendly. They make us feel like we are the only clients. thank you
Mary Beth Mohney
I have been with Nationwide now for over 24 years. The Heidi Kussurelis Agency has been wonderful to work with, very attentive to my questions, needs and always getting me the best deals that fit for me and my family. Thank you Nationwide and Heidi Kussurelis Agency.
Mary Kay Besford
My experience was great with this agency. They were very friendly and quick to respondHighly recommend
Jacqueline Miller
Thank you to Jennifer Johnson for many years of great service, she has always taken very good care if us.
JoAnn Blondeel
Love the Heidi kussurelis agency them guys really will take care of you.. especially Raymond and Karen. I will refer them all over the world
tsm ju yt
Great service!! Fast and always helpful! I Have had my company insurance here since I started my business in 2011. Thank you for all you have done for us!
Buddy Hammett
I called the agency to get a quote. Ray went through all the coverages and improved my policy and was able to save me money. I really appreciated the professionalism that was displayed. I highly recommend calling this agency.
Poop Adams
I recently had to make a claim. My agent got back to me quickly on a Saturday. I got the rental car I wanted. The claims process was quick and the local office staff was helpful with some extra tips. Not happy to have to make a claim, but VERY happy with the service I received!
Craig DeSimone
I've known and worked with Lori Boyer-Ott for several years now. Not only has she helped me with my various personal insurance needs, she's helped some of my clients too. She's very knowledgeable and takes the time figure out what's best for the client. I would recommend her and her agency to anyone considering insurance.
Richard Witter
Becky Gilbert is very helpful and has good customer service.
Nicola Gilbert
Becky Gilbert is very friendly and helpful!
Kim Michowski
Jennifer is one of the friendliest people to work with. She can get you the insurance you need. Make sure to stop in and get covered today! Jennifer helped me out alot!
Denton Farley
Super efficient
Becky Gilbert
This office has the best Customer Service I have ever seen. It is like they have known me all my life!
Jeremy Mossing
Jennifer is a pleasure to work with! She is always willing to help!
Erin Johnson
Lori Ott is an outstanding agent. My family’s Farm is insured through Lori and Nationwide. She listens, is always responsive to my inquiries by phone or email, and she really understands Agribusiness. I recommend Lori to my family and friends and she has been able to help them with all of their insurance needs.
shelby collier
Jen wrote my business liability and workers comp policies, along with my commercial vehicle insurance. She is always prompt and knowledgeable with any questions and I’m very happy with her service.
Richard Johnson
Jennifer has been a pleasure to communicate with for all of my insurance related needs. Her caring, knowledgeable, and helpful attitude towards customer satisfaction and service has made my experience with Nationwide Insurance a positive one!
Jessica Hammersmith
I have all my insurance needs in the hands of this insurance agency. They are truly the best!! Keep up the good work.
Jennifer Johnson
My experience was Great with this Agency!
Gillateen Gilly
The New ownership has been Great From my experience!
Sam Kurtz
Emanz Reign
(734) 213-6736
2405 South Main Street
Ann Arbor, MI 48103
9973 East Grand River Ave.
Brighton, MI 48116
39 Oakdale Blvd.
Pleasant Ridge, MI 48069
5918 North Lilley Rd. Ste 1
Canton, MI 48187
