What is the Difference Between Flood and Water Buck-up Insurance – Ann Arbor MI



Hi, I’m Jennifer with the Heidi Kussurellis Agency and I’m here to answer a most commonly asked question; what is the difference between water backup coverage and flood insurance? Water backup coverage is if your sewer, septic, or sump pump were to backup and flood and flood insurance is outside water coming into your home. I’m Jennifer with the Heidi Kussurellis Agency.

Call Heidi Kussurelis Insurance in Ann Arbor MI at (734) 213-6736

Why I need to Provide Loss Runs to my Insurance? – Ann Arbor MI



Hello. My name is Rusty Korhonen, and I’m with Heidi Kussurelis Insurance, and I’m a producer for commercial lines.
One of the questions we get asked occasionally is, “Why do I need to provide loss runs? I have no losses.” Well, in the commercial side, carriers want to know what losses you had, and they’re comfortable with getting a loss run specifically from your previous carrier. If you’ve had three different carriers, you need to get three different loss runs.
Sometimes carriers will actually accept a letter of no losses, which is a letter that you write and sign. It’s like an affidavit that’s holding you to that, but most carriers want to see the loss runs from the previous carriers that you had.
Again, my name is Rusty Korhonen with Heidi Kussurelis Insurance. Say that three times fast.

Call Heidi KussurelisInsurance in Ann Arbor MI at (734) 213-6736​

Why Do We Need an Umbrella Policy? – Ann Arbor MI



Hi, my name’s Tammy, and I’m an account manager with the Heidi Kussurelis agency. A general question we usually get is why do we need an umbrella policy? Well, an umbrella policy protects you and your family in the event you get sued, due to an accident. This protects you guys and makes sure that you’re not financially burdened, in the event of a lawsuit. In the event of a lawsuit, anything from checking, savings, home equity, retirement, investments, and possible wage garnish are fair game, so having these kinds of policies protects you and ensures your family is not financially burdened.

Call Heidi Kussurelis Insurance in Ann Arbor MI at (734) 213-6736

When will I receive my $400 Michigan Auto Refund – Ann Arbor MI



Hi, I’m Heidi Kussurelis with the Heidi Kussurelis Insurance Agency. And today I am answering a frequently asked question. Many of my Michigan clients are asking, when will I receive my $400 per car auto refund? So let me answer that question. First of all, let’s make sure you’re eligible. You had to have insurance coverage effective on October 31st. So however many vehicles you had, you will get $400 per each vehicle.
Now, some clients have already received heir refund. Others of you are still waiting. Each carrier is handling the process slightly different. Most of the companies are mailing your refund directly to your home. There are a few that are doing electronic fund transfer. So if you pay your insurance bill by EFT, then you will receive your money in your checking account. The deadline for this process to be done is May 9th. There is nothing you need to do, so you don’t need to call. It will happen automatically. And just note that if anybody calls you, asking you for information or to hit some button, that’s a scam. There is nothing you need to do. So enjoy your $400 refund and I hope you spend it wisely. Have a good day.

Call Heidi Kussurelis Insurance in Ann Arbor MI at (734) 213-6736

Business Insurance Coverages – Cases #1 and #2 – Ann Arbor MI



What insurance does a small business actually need?
Much of a business’s success depends on how well it can overcome obstacles.

Heidi Kussurelis Insurance is here to help guide you through the perils that you likely don’t anticipate.

Bad Luck Case #1
In this example, the hefty legal and judgment costs would have been covered by Hired and Non-Owned Auto Liability Insurance, up to purchased policy limits.

Bad Luck Case #2
ACME had Worker’s Compensation Insurance that covered Julie’s expenses, but not Colleen’s. The state identified that ACME had misclassified Colleen, which led to hefty penalties and judgments for medical costs and damages.

Call Heidi Kussurelis Insurance in Ann Arbor MI at (734) 213-6736

25 Years of Excellence!

 

Despite the challenges of 2021, we happily celebrated our 25th Anniversary. A few years after graduating from college I moved to Ann Arbor to begin an amazing adventure. I married my husband and the next week opened a Nationwide Insurance Agency. We had zero clients initially. My immediate family grew side-by-side with my agency being my first “baby. I “raised” it along with my children, who came along a few years later. Since then, we’ve grown. Today we have 12 team members and 3 locations. Many of my original clients are still members of the agency today and I appreciate their trust, as well as all my new clients who have developed relationships with our team members over the years.

The BIG NEWS is that about 1 ½ years ago, I purchased my book of business from Nationwide Insurance and became an Independent Insurance Agency, which has some real benefits for YOU, our clients. Below are some new advantages of being a client of our agency.


Independent Agency:

In addition to offering you products from Nationwide Insurance, we now write and service policies for dozens of other national and regional insurance carriers. This change ensures that clients are getting a customized policy at the best value.


25th Anniversary:

Our growth and years of experience allow for a unique benefit to clients. We are large enough to have specialties to meet your needs and small enough to offer personal and family-like service.


Dedicated Receptionist:

No more automated receptionist. Your call will be answered by our dedicated receptionist, a real person, who will get you to the right person to handle your needs. We know your time is valuable and we want your experience to be as pleasant as possible.


Dedicated Account Manager:

Our expert team is well trained and focuses solely on helping you and your insurance needs. Your assigned Account Manager will help with policy changes, claims, and questions about insurance rates and options.


Give to the Community:
Each quarter the agency supports a non-for-profit. We do so with the help of our clients. Each time we receive a referral from you, we donate $10 to our sponsored non-profit.

This year we supported Food Gatherers, Habitat for Humanity, and Marine Corp’s Toys for Tots.We are partnering with Washtenaw County to provide N95 masks (10 in a package) to the community. Stop by for your FREE box! Lastly, during the last four summers, HKA has sponsored weekly Free Community Yoga at Buhr Park, please come join us next summer.


Many clients are enjoying the relationship with our agency. Check out the many awesome Google reviews we have received. Lastly, I’d like to thank you, our clients. The Pandemic has made us appreciate family, friends, co-workers, and clients. We all depend on each other to make our world kinder and happier.

I wish you much happiness this New Year and thank you so much for being an important client of Heidi Kussurelis Agency. Our whole team appreciates you and looks forward to continuing to service your insurance needs!


Sincerely,